Welcome to Woodside Surgery
We are a friendly, family-oriented general practice based in the historic East Cleveland town of Loftus.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
*Current changes to the surgery with the effects from COVID-19*
Please be aware with COVID-19 affecting how we would perform normal practice, we have made some changes to how things are done.
With Government guidelines we are now booking telephone appointments only, until further notice.
With the current increase of demand with prescriptions, please be aware your prescription will be ready to collect after 72 hours.
All Childcare, financial & travel support can be found here
You can also find support on guidance on shielding extremely vulnerable people here
Important information about the coronavirus (COVID-19)
The NHS across Teesside will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
• a high temperature or
• a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here.
THE CLINICIANS AND THE STAFF OF WOODSIDE SURGERY ARE NATURALLY VERY DISAPPOINTED ABOUT THE CQC REPORT. WE ARE EAGER TO ADDRESS THE CONCERNS WHICH HAVE BEEN IDENTIFIED.
WE ARE COMMITTED TO PROVIDING HIGH STANDARDS OF PATIENT CARE, WE WILL WORK COLLABORATIVELY TO RESOLVE ALL OF THE ISSUES RAISED AND WE ARE DETERMINED TO RELENTLESSLY PURSUE A CONTINUOUS IMPROVEMENT OF OUR PERFORMANCE.
Please find below a link to the CQC Website or click on the inspection report or evidence table for further information.
CQC Evidence Table
From the 01.04.2017 South Tees CCG have been operating a new extended hours service which allows you to see a GP, Nurse Practitioner or Nurse from 6 pm to 9.30 pm Monday to Friday and 8 am to 9.30 pm weekends and bank holidays. This can be for routine appointments and not just emergencies. They are now offering Smears, Some dressings and ear irrigation. For more information please use the extended hours link in further information on the right hand side of this page.
Thank you to our PPG who have worked hard again this year devoting their time to help us improve our services. Please find a link to our action plan which we agreed together and what we did based on the feedback we receive from our patients. http://www.woodsidesurgery.co.uk/website/A8105/files/Patient_Participation_Action_Plan_2013%5b1%5d.docx
If you would like to become a member of our patient group please contact reception for more details.
Patient Online Services
Our online services should be up and running as usual. If you have any problems please contact the surgery to let us know.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Friends and Family Test
If you have recently used our services, please feel free to complete this short survey by clicking the "Friend and Family Survey" link on the right hand side of this page. This Survey is anonymous, and will help us to provide continually improving services based on your feedback. Many Thanks.
NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in this practice in the last full financial year was £99,695 before Tax and National insurance. This is for three full time GPs, zero part time GPs and zero locum GPs who worked in the practice for more than six months.
(Site updated 31/03/2020)